Refund and Returns Policy​

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    CONTACT INFORMATION

    24CX+4HQ, Rue Bucarest, Rabat

    phone limitlfy

    +212 637-818114

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    Refund and Returns Policy

    Effective Date: May 8, 2023

    Thank you for shopping with Limitlfy. We are committed to providing you with quality products and excellent customer service. However, if you are not entirely satisfied with your purchase, we’re here to help.

    Overview

    Our refund and returns policy lasts 31 days. If 31 days have passed since your purchase, we unfortunately cannot offer you a full refund or exchange.

    To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

    Please note: Several types of goods are exempt from being returned, including but not limited to:

    • Perishable goods such as food, flowers, newspapers, or magazines
    • Intimate or sanitary products
    • Hazardous materials or flammable liquids or gases
    • Downloadable software products
    • Gift cards
    • Certain health and personal care items

    To complete your return, we require a receipt or proof of purchase.

    Important: Please do not send your purchase back to the manufacturer. All returns must be processed through Limitlfy.

    Partial Refunds

    In some situations, only partial refunds are granted:

    • Books with obvious signs of use
    • CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
    • Any item not in its original condition, damaged, or missing parts for reasons not due to our error
    • Any item returned more than 30 days after delivery

    Refunds

    Once we receive and inspect your returned item, we will notify you via email of the approval or rejection of your refund.

    If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a certain number of days.

    Late or Missing Refunds

    If you haven’t received a refund yet:

    1. Check your bank account again.
    2. Contact your credit card company; it may take some time before your refund is officially posted.
    3. Contact your bank; there is often some processing time before a refund is posted.

    If you’ve done all of this and still have not received your refund, please contact us at [email protected].

    Sale Items

    Only regular priced items may be refunded. Sale items are non-refundable.

    Exchanges

    We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at [email protected] and mail your item to:

    24CX+4HQ, Rue Bucarest, Rabat


    Gifts

    If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be informed of your return.

    Shipping Returns

    To return your product, please mail it to:

    24CX+4HQ, Rue Bucarest, Rabat

    You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    If you are returning an item of significant value, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Need Help?

    If you have any questions about our Refund and Returns Policy, please contact us at [email protected] or here.